High End Audio Store NYC
You have no items in your shopping cart.
Close
Filters
Search

Why Choose Ciamara?

WHY CHOOSE CIAMARA?

Logo 1000x491

There are countless brick-and-mortar stereo shops around the world, and a handful of Internet retailers. So why shop online at Ciamara?  Because we provide the best of both worlds.  Even though we operate online, we sacrifice none of the personalized service of a local stereo shop. We deliver the tailored advice and service of the best local shops, but with a dynamic, interactive experience that is only possible on the Web.  With our global view of the industry, we are able to offer advice and industry intelligence.  This translates into an experience that inspires knowledge and confidence for every product and system we sell.

Expert Choices and Service For Every Level

Our service starts with our system design experts. Every member of our staff has a grasp of technical detail that’s, well, awesome. And we know that the most effective way to share this knowledge is as unpretentiously as possible. We also know that there are a lot of choices out there, from a lot of brands and that can get awfully confusing. We take pleasure in demystifying jargon and evaluating hundreds of products so you don’t have to. Call or hit us up in the LiveChat with a technical question, and we’ll talk your ear off until we’re sure that we’re being clear and well understood. Send us an email, and you can usually expect a reply within hours, not days. And while you’ll find our prices to be sufficiently competitive, you’ll quickly see that what elevates us above our competition is our ability and willingness to communicate with our customers.

Whether it’s a technical or practical matter—”What’s the difference between fully-balanced and unbalanced circuitry?” or “What’s the status of the order I placed last Tuesday?”—No other retailer does more to convey the vital information every serious hobbyist desires.

The Ciamara Guarantee

We strive to offer the very best customer experience. We want you to enjoy the items you purchase from us. This includes fully supporting any product that is purchased from us. If you are not completely satisfied with your purchase, you may return or exchange items that are complete and like new within 30 days of receiving your order.

Shop With Confidence

From the moment you choose to shop with us you can rest assured that your payment is safe and secured by our SSL checkout system and fulfilled at our own logistics center or by one our trusted delivery partners.

We also offer:

Free shipping for any order over $99

30-day home trial for just about anything we sell

Lifetime product support

Club Ciamara Membership Rewards Program  - Earn rewards points towards future purchases on every retail purchase

Our goal at Ciamara is to provide a shopping experience that features a high level of specialty sales and service without sacrificing any of the dynamic and interactive experiences you get from shopping online. From our Learning Center to our daily updates on social media platforms, as well as the ability for you to communicate with us in a variety of ways, we fully harness the power of the web to put you in a position of knowledge and confidence about every product we sell. We understand that the more knowledgeable and confident you are, the more likely you’ll be satisfied with your buying choices. Every bit of web functionality we’ve developed has been built with this first and foremost in mind.